At TouchBase Solutions Sdn. Bhd., accessible from https://www.touchbasesolutions.com.my, your privacy is one of our top priorities. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
When you interact with us, we may collect personal information that you voluntarily provide, such as:
- Name
- Email address
- Phone number
- Company name
- Any other information you submit through our forms or correspondence.
1.2 Non-Personal Information
We may also collect non-personal information about your interactions with our website, such as:
- Browser type
- IP address
- Pages visited
- Time spent on our site
- Cookies and other tracking technologies.
2. How We Use Your Information
We may use the information we collect for the following purposes:
- To provide, operate, and maintain our website and services.
- To improve user experience and customize our services.
- To communicate with you, including responding to inquiries and providing updates.
- To analyze usage trends and website performance.
- To comply with legal obligations and enforce our terms and conditions.
3. Sharing Your Information
We do not sell your personal information. However, we may share your information in the following circumstances:
3.1 Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website and services. These providers are bound by confidentiality agreements.
3.2 Legal Compliance
We may disclose your information if required by law or if we believe such action is necessary to:
- Comply with legal obligations.
- Protect and defend our rights or property.
- Prevent or investigate possible wrongdoing.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us understand website usage.
4.1 Types of Cookies We Use:
- Essential Cookies: Necessary for the operation of our website.
- Performance Cookies: Help us understand how users interact with our website.
- Functional Cookies: Remember your preferences to improve your experience.
You can manage your cookie preferences through your browser settings.
5. Data Security
We implement appropriate technical and organizational measures to safeguard your personal information. However, no data transmission or storage system is guaranteed to be 100% secure.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Accessing the data we hold about you.
- Requesting corrections or updates to your information.
- Deleting your personal data.
- Opting out of marketing communications.
To exercise your rights, please contact us at info[at]touchbasesolutions[dot]com[dot]my.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.
8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting to this page. Please review this policy periodically for updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us via our Contact Us page.
Thank you for trusting TouchBase Solutions Sdn. Bhd. with your information. We are committed to protecting your privacy.